PRIVACY POLICY

Our Commitments
to your Privacy

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Junior Live Privacy Policy

Introduction

SinarMereka Enterprise (referred to as “SinarMereka,” “We,” “Us,” or “the Company”) is registered under the Malaysian Companies Act 2016. Our principal office is located at [Jalan Wawasan 2/5, Bandar Baru Ampang,68000 Selangor]. At SinarMereka, we prioritize your privacy and are committed to protecting the personal information you entrust to us.

Scope of This Privacy Policy

This Privacy Policy outlines how SinarMereka collects, uses, and safeguards Personal and Sensitive Personal Information through our website [https://juniorlive.net/] (“the Website”) and other offline sources. This policy applies to both current and former visitors to our Website, as well as our online customers. It does not govern the data handling practices of entities not owned or controlled by us, nor does it apply to individuals not employed or managed by our company.

 

Please review this policy carefully. By accessing and using our Website, you consent to the practices described herein. Should you disagree with any terms, please refrain from using our Website and related services.

Definition of Personal Information

For the purposes of this policy, “Personal Information” and “Sensitive Personal Information” are defined in accordance with the Personal Data Protection Act 2010 of Malaysia.

Information Collection and Use

Information You Provide

We collect information that you provide directly via our Website, such as when you register, post comments, or inquire about our services. This includes contact details and financial information for billing purposes.

Automatic Information Collection

We employ tools like cookies and analytics software to gather information about your visit to our Website, including your IP address and browsing behaviour.

Information from Third Parties

We may receive information about you from third parties, such as social media platforms, consistent with your privacy settings on these services.

Use of Information

The information we collect is used for several purposes:

 

  • Communication: To contact you for service provision and promotional purposes.
  • Service Improvement: To enhance your experience and improve our services.
  • Security: To protect our website and operations from security threats.
  • Legal Compliance: To comply with applicable laws and regulations.

Sharing of Information

Your Personal and Sensitive Personal Information will not be sold, traded, or otherwise transferred to outside parties except under the following circumstances:

  • Subsidiaries and Affiliates: With your consent, for related services.

  • Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.

  • Third-Party Service Providers: We may share your information with vendors who assist us in our operations and services, under strict privacy constraints.

Security Measures

We implement a variety of security measures to maintain the safety of your personal information. However, no electronic storage method or data transmission over the Internet can be guaranteed to be 100% secure.

Privacy Contact Information

For any questions or concerns regarding the handling of your personal data, please contact us via:

  • Email: Support@JuniorLive.net
  • Phone: +60176044528
  • Mailing Address: Jalan Wawasan 2/5, Bandar Baru Ampang, 68000 Selangor

Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our Website. We encourage you to review this policy frequently to stay informed of any changes.

Governing Law and Jurisdiction

This Privacy Policy and your use of the Website are governed by the laws of Malaysia. Any disputes arising will be subject to the exclusive jurisdiction of the courts of Malaysia.

Links to Additional Resources

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FAQ

Frequently Asked Questions

FAQ Page
What is Junior Live, and how does it help children with mental math?
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Junior Live is a digital learning center designed to enhance children's mental math skills through engaging and interactive lessons. Our platform employs a fun and effective teaching approach, combining games and exercises that make learning enjoyable while strengthening mathematical abilities.For more details, Discover Our Programs.
What age group is Junior Live suitable for?
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Junior Live is tailored for children aged 6 to 16. Our curriculum is thoughtfully designed to cater to various age groups within this range, ensuring that each child receives age-appropriate content and challenges to promote optimal learning and development.For more about our courses, visit our Program Page.
How does Junior Live ensure a personalized learning experience for each child?
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At Junior Live, we understand that every child learns differently. Our platform utilizes adaptive learning technology, tailoring the content based on each child's progress and understanding. This ensures a personalized learning journey, allowing children to advance at their own pace while building a strong foundation in mental math. Learn more about our adaptive learning approach in our brochure.
Can parents track their child's progress on Junior Live?
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Yes, parents have access to a comprehensive progress tracking system on Junior Live. You can monitor your child's achievements, identify areas for improvement, and celebrate their successes. This feature fosters a collaborative learning environment, where parents can actively support their child's educational journey.
Is Junior Live aligned with educational standards, and will it complement my child's school curriculum?
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Absolutely! Junior Live is carefully crafted to align with educational standards, ensuring that your child's mental math skills are enhanced in harmony with their school curriculum. Our platform serves as a valuable supplement, providing additional practice and reinforcement of core mathematical concepts learned in school.
My child struggles with focus during online learning. How does Junior Live keep kids engaged?
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We understand the importance of maintaining engagement during digital learning. Junior Live incorporates a variety of interactive elements, such as gamified lessons, animated characters, and real-time feedback. Additionally, our lessons are designed to be bite-sized and dynamic, keeping children actively involved. We strive to make the learning experience so enjoyable that your child will look forward to their time on Junior Live.
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